Online Privacy Policy

January 1, 2020

Aspen Orthopedic Specialists (Aspen Orthopedic Specialists) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Aspen Orthopedic Specialists of our commitment and realization of our obligation to meet privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to Aspen Orthopedic Specialists, and it governs any and all data collection and usage by us. Through the use of  you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that Aspen Orthopedic Specialists does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following:
1. What personal information is collected from you through our website;
2. Why we collect information and the legal basis for such collection;
3. How we use the collected information;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us. This website collects various types of information, such as:
· Information automatically collected when visiting our website, which may include cookies, third party tracking technologies, but is not personally identifiable. If you would prefer not to receive cookies, you may be able to alter your browser’s configuration to refuse cookies. These settings are usually found in the ‘options’ or ‘preferences’ menu of your browser. You should use the ‘Help’ option in your internet browser to learn the correct way to modify your cookies. Below are instructions on how to choose these settings for the most popular browsers. Please note that you may not be able to receive certain services on our website if you refuse a cookie. To find our more about cookies, visit http://www.allaboutcookies.org/.
•    Cookie settings in Internet Explorer
•    Cookie settings in Firefox
•    Cookie settings in Chrome
•    Cookie settings in Safari

In addition, Aspen Orthopedic Specialists may have the occasion to collect the type of browser you are using, device type, or the type of operating system which will assist us in providing and maintaining superior quality service.
Why We Collect Information and For How Long

We are collecting your data for several reasons:
· To better understand your needs and provide you with the services you have requested;
· To fulfill our legitimate interest in improving our services and our website;
· To send you emails containing information we think you may like, but allow you to unsubscribe at any time;
· To contact you to fill out surveys or participate in other types of market research;
· To customize our website according to your online behavior and personal preferences.

The data we collect will be stored for no longer than necessary. The length of time we retain said information will be determined based; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

Aspen Orthopedic Specialists does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.  Aspen Orthopedic Specialists may collect and may make use of personal information to assist in the operation of our website and to ensure the delivery of the services you need and request.

At times, we may find it necessary to use your provided email as a means to keep you informed of other possible services that may be available to you from https://www.aspenors.com. You may opt out of email communications from us at any time by sending an email to info@aspenorthospecialistspatients.com, with "Unsubscribe" in the subject from the email address you wish for us to remove. You may also utilize the Unsubscribe links included in the footer of any email correspondence from us to opt out of receiving future communication.

Aspen Orthopedic Specialists may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Aspen Orthopedic Specialists may find it beneficial to all our customers to share specific data with our trusted partners in an effort to conduct statistical analysis, provide you with email and/or postal mail, deliver support and/or arrange for appointments to be made.

Those third parties shall be strictly prohibited from selling this information and are required to maintain the strictest of confidentiality.

Aspen Orthopedic Specialists various third-party social media features including but not limited to Facebook, Twitter, YouTube and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Aspen Orthopedic Specialists’ control.

Disclosure of Information

Aspen Orthopedic Specialists may not use or disclose the information provided by you except under the following circumstances:
· as necessary to provide services you have requested;
· in other ways described in this Policy or to which you have otherwise consented;
· in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
· as required by law, or in response to a subpoena or search warrant;
· to outside auditors who have agreed to keep the information confidential;
· as necessary to maintain, safeguard and preserve all the rights and property of Aspen Orthopedic Specialists.

Non-Marketing Purposes

Aspen Orthopedic Specialists greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Aspen Orthopedic Specialists services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Children under the age of 13

Aspen Orthopedic Specialists’s website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe info@aspenorthospecialistspatients.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Aspen Orthopedic Specialists will continue to adhere to this Policy with respect to any personal information previously collected.

Web browser: All users can opt-out of receiving interest-based ads served from Aspen Orthopedic Specialists or on Aspen Orthopedic Specialists' behalf by clicking on the blue icon that typically appears in the corner of the ads we serve and following the instructions provided or by clicking here. Please note that this “opt-out” function is browser-specific and relies on an “opt-out cookie”. This means if a user deletes a cookie or upgrades the browser after having opted out, you will need to opt-out again.

Cross-Device Opt-Out: In some cases, there may be links to multiple browsers or devices to a user. If a user opt-outs on a browser or device and Aspen Orthopedic Specialists has additional devices or browsers linked to that user, Aspen Orthopedic Specialists will extend the user's out opt-out decision to any other linked browsers and devices. Since Aspen Orthopedic Specialists only links users across browsers and devices in certain conditions, there may be cases where the user is still being tracked in a different browser or device Aspen Orthopedic Specialists has not linked, and where Aspen Orthopedic Specialists is treating the existing user as a different user.

Mobile Device Opt-Out: To opt-out of receiving interest-based ads that are based on a user's behavior across different mobile applications, please follow the instructions for iOS and Android devices:

  • iOS 7 or Higher: Go to your Settings > Select Privacy > Select Advertising > Enable the “Limit Ad Tracking” setting; and
  • For Android devices with OS 2.2 or higher and Google Play Services version 4.0 or higher: Open your Google Settings app > Select Ads > Enable “Opt-out of interest-based advertising”.

Links to Other Websites

Aspen Orthopedic Specialists does not claim nor accept responsibility for any privacy policies, practices and/or procedures of any non-Aspen Orthopedic Specialists websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Notice to European Union Users

Aspen Orthopedic Specialists’ operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

Security

Aspen Orthopedic Specialists takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect personal information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control. The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our site. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Telephone Number:
(262) 404-0724

Mailing Address:
Aspen Orthopedic Specialists
12555 W. National Avenue, Suite 100
New Berlin, WI 53151